Warranty
Built to last. backed to prove it.
Every Nexus Elgin watch is covered by a 3-year international warranty from the date of delivery.
No complicated terms. No fine print games.
Just a clear commitment to quality.
whats covered
We cover any manufacturing defects in:
Movement
Case and construction
Dial and hands
Mechanical function
If something isn't right, we fix or replace it.
Simple as that.
Whats not covered
normal wear is expected.
Scratches, dents, or impact damage
Damage from misuse or accidents
Water damage due to improper use
Bracelet wear and tear
Unauthorized repairs or modifications
Drive over it and we probably can't help.
how it works
if you experience and issue:
Contact us at hello@elginnexus.com
Provide your order number and details
We'll guide you through the next steps
We keep it straightforward. No runaround.
our approach
We don't build disposable product.
And we don't hide behind policies.
If something goes wrong, we take responsibility.